What if I mostly interact with someone outside of email?

At Connect The Dots we started by building connectors for Gmail, Outlook, and Hotmail because people have years of history and tens of thousands of interactions. 

There are situations where you have important contacts that you don't interact with over email. For example, you might see them in person at events or maybe you communicate with them over different mediums such as text, WhatsApp, Slack, or LinkedIn InMail.

Over time we'll absolutely add connectors for other services giving you a unified view across platforms. Also, if a contact appears in Connect The Dots, but the relationship score is lower than what you think is appropriate, you can adjust it manually. For example, you might want to go through your Weak connections and see if there are any that you'd bump up to Strong or Familiar.